FAQs

Why is shipping so high? 
We understand that paying $5 shipping for a $5 item does not sound reasonable but we have no choice. Our shipping rates are based on what USPS(the local post office) charges us. Also to ensure that your food arrives fresh, we choose overnight or 2 day delivery for food products which is very costly.

Can puff puff be mixed overnight?

I do not recommend you leave your puff puff to stay overnight coz it will fall after rising.

Do I need to add yeast to my puff puff mix?

NO you do not! The mix already has enough yeast in it

What products did you use in making the mix, I have allergies!

 All ingredients are listed in the product images

When will my order ship? 

EXCEPT Products from our fresh meals section, all orders are processed and shipped within 1-2 business days. All orders placed on weekends and holidays are shipped out on the next business day. Fresh meals are shipped only on MONDAY-WEDNESDAY to ensure delivery time. 

Help! I have not received my package. 

If you do not receive your package within the estimated delivery time, please check the tracking number to see where your package is on the map. Also drop us an email or text us and we will investigate the matter immediately. 

When will my local delivery be made?

Local deliveries are made for within 48 hours of orders placed on weekdays. All orders placed on weekends will be delivered on Monday or Tuesday of the new week.